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惹兰都康宿舍引起轰动,外籍劳工中心今日发出回应

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发表于 2021-10-19 21:34:42 | 显示全部楼层 |阅读模式
今日,《新加坡眼》收到外籍劳工中心针对本次惹兰都康事件所发出的文告。我们对该文告进行了简单的翻译,供大家参考:
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新加坡外籍劳工中心与海事工程雇员工会的工作人员于2021 年 10 月 15 日(上周五)访问了西雅惹兰都康宿舍。这次访问的主要目的是为了解决客工们于10月13日所提出的问题,并观察客工的身心健康状态是否良好。尽管前两天有大量的客工被转移至别的宿舍,而剩下的客工也有些还未下班,访问组仍与近200位客工进行了交流。

餐饮的数量、口味偏好和时间性

根据我们当天的访问,并没有任何客工向我们反映饭菜变质,或有虫的问题。当局也正在针对此事进行调查。不过,与我们交谈的许多客工都向我们反映,在10月13日之前,宿舍管理方并没有及时为他们提供食物,盒饭的数量有时也存在问题。当局和雇主将采取新的措施,来解决这些问题。

在访问中,有许多客工都向我们表示,希望饭菜能够更符合他们的口味与饮食偏好。尤其是来自中国的客工们。由于中国的客工们都来自不同的省份,有着不同的饮食习惯,因此为他们安排符合口味的饮食可能需要更长一点的时间。我们已向客工们解释了这一点。我们也告诉他们,保证餐食的可口是雇主的责任,他们的雇主已经承诺将在这方面投入更多精力与资源,尽快制定出最佳解决方案。另外,我们也保证将继续关注这方面的进展。

在谈话中,我们也了解了中国客工所面临的另一个问题。他们告诉我们,在10月13日之前,他们可以在网上购买比较符合口味的中国杂货与食品,这些都是在客工宿舍的小超市内无法买到的。由于可以自行购买,他们便往往会购买更符合自己口味的食物。但在一周前,宿舍管理方开始拒绝他们接收快递,导致他们再也无法购买这些食品。为了解决这个问题,我们立刻向雇主与宿舍管理方反映,要求他们恢复这个渠道。

热心人士的捐赠

对于所有向西雅惹兰都康宿舍捐赠物资、散发爱心的善心人士与社会企业,外籍劳工中心再次献上我们衷心的感谢。在直接与宿舍住户接触后,我们认为目前的情况已经稳定了下来。工人们的问题都已得到了解决,或是正在解决中。如果大家未来还希望为客工们捐款,可以在这个网址中捐款:https://www.giving.sg/mwaf


结论

虽然目前整个社会都在努力对抗疫情,但外籍劳工中心希望再次重申,这并不代表雇主们可以不顾客工们的身心健康与福祉。所有的雇主都应该尽最大努力满足所有客工的需求,尤其是他们在这个充满挑战的时期,为我们的社会与经济做出了巨大的贡献。

我们将继续与 SMEEU、雇主、宿舍管理方及客工们合作,在未来几天内继续解决西雅惹兰都康宿舍的问题。我们也将继续观察其他客工的情况,及时发现新的问题。另外,我们也会与人力部和任何利益相关者合作,提供及时并迅速的援助。在这方面,我们敦促所有有任何顾虑,或问题,或需要任何形式帮助的客工们不要犹豫,随时通过我们的 24 小时帮助热线 6536 2692 与我们联系。


杨木光
主席
外籍劳工中心


英文原文


A team comprising staff from the MWC andthe Shipbuilding and Marine Engineering Employees’ Union (SMEEU) was givenapproval by the authorities to conduct an engagement visit to Westlite JalanTukang Dormitory last Friday 15 Oct 2021. The visit was conducted for the teamto confirm that issues raised by residents on 13 Oct were being addressed, aswell as to check on the their physical and emotional state, and wherenecessary, to assist them to resolve any other lingering or new employment orwell-being related issues that they may have. Despite the fact that a largenumber of residents had been moved from the dormitory during the previous 2days, and many of the remaining residents had not returned from work at thetime of the visit, the team were still able to engage with nearly 200 migrantworkers (MWs) during the visit.

Delays in Transfers of Covid Cases
From our conversations with the MWs wespoke to, we were able to learn that most of their concerns regarding newlyimplemented Safe Management Measures (SMM) and Covid-19 testing and isolationprotocols had been resolved within a day after their plight was covered onlocal media (Oct 14). Up till the day before, we learnt there was some disorderover the rollout of new testing and isolation protocols, and together withlogistics and resource challenges faced with the transfer process to carefacilities, as well as an unexpected spike in infections among residents, therewere delays in moving Covid positive cases to off-site care and recoveryfacilities. The MWs confirmed that the authorities were promptly resolve thesituation by working with the dormitory operator and employers to rectify thedelays and bring order and stability back to the dormitory. They also told usthat since the improvements were made, the transfer process for Covid positivecases had become more timely, and they hoped that the smoother process wouldcontinue.  

In our conversations with the workers, wealso detected that some amongst them did not understand the reasons andstrategy behind the new SMM, testing and isolation protocols, which might havecontributed to the confusion and disorder prior to 13 Oct. We have fed thisback to MOM and are working urgently with them to strengthen the communicationsand engagement, push out newly developed educational materials, in video andprint, and translated to the native languages, through our MWC AmbassadorNetwork (made up of senior MWs within the same workplaces and living places)and social media channels. Through the Ambassadors and our variouscommunication channels with MWs, including our 24-hour Helpline, we will alsobe monitoring the situation on the implementation of the new protocols and willsurface any other irregularities or delays immediately for MOM’s attention.
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Quantity, Preference, and Timeliness ofCatered Meals
From our engagement with the MWs during ourvisit, we were unable to meet anyone who claimed that the food was spoilt orcontained insects as circulated online. Nevertheless, we understand that theauthorities are still in the process of investigating into the matter. Whatmany of the MWs we spoke to did reflect to us, was that there were sometimesissues with the timeliness and quantity of the meals provided to them prior to13 Oct, and new controls put in by the authorities and employers ensured thatthese issues were rectified since then.
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In particular, we also heard from the MWswe spoke to that more could be done to suit the food catered to the tastes anddietary preferences of the workers, especially those from PRC China. As MWsfrom China have a wide range of dietary preferences based on where they arefrom, it can sometimes take time to reach the optimal catering arrangements forthem, and while we explained this to the workers, we told them categorically,that it is an endeavour that the employer must do right. We repeated to theChinese MWs that their employer had committed to put more attention andresources into working out the most optimal dietary preference solutions assoon as possible and reassured them that we too would continue to monitor theprogress of this aspect.
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Our conversations also raised an importantrelated aspect to food provision to the Chinese MWs. We were told that up untilthe week before 13 Oct, they had been able make online purchases of morefamiliar Chinese sundries, groceries and rations unobtainable from thedormitory’s on-site minimart, which would be delivered to them in thedormitory. As a result, many of them were able to self-help to supplement theircatered food with more familiar dietary options. The MWs explained that thesedeliveries to the dormitory were stopped a week earlier, ceasing this self-helpoption, and accentuating the less than optimal catering situation. As a meansto providing these MWs with quick and easy relief, we reflected to theemployers and dormitory management to restart the deliveries into thedormitory, and we understand that the dormitory residents appreciate the returnof this additional service
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Additional Concerns Raised
Our engagement also raised certain concernssome MWs had regarding the workplace environment. We recorded these concernsand together with SMEEU, fed them back to the employers so that steps may betaken to create a safer and more conducive work environment for allworkers.  We understand that theemployers are implementing some measures in response to our feedback. As withthe other feedback we have given to the various stakeholders, we will alsocontinue to monitor these new measures, as well as the sentiment and conditionof the MWs in response.
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Donations from Well-Wishers
MWC would like to thank all welfare andcorporate organisations that have stepped forward to donate sundries andprovisions to the MWs at Jalan Tukang Dormitory through our coordination, aswell as members of the public for their care and concern for this group of MWs.Having visited the dormitory to observe the mood and situation amongst theresidents, as well as engage with them directly, we can update that thesituation has been stabilised, with the key concerns of the workers having alsobeen addressed or in the process of being rectified. Well-wishers who wishstill to contribute towards the supporting needy or distressed migrant workersin general, are invited to continue doing so via the following link onGiving.sg - https://www.giving.sg/mwaf.
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Conclusion
While our entire community continues tocope with the fluid situation in response to the pandemic in our daily routinesand at work, the MWC wishes to reiterate that the care, well-being and dignitywe afford to all MWs should not be allowed to be comprised. We would like toremind all stakeholders that they should give their utmost attention to lookingafter the needs of all MWs, especially since they play a critical role inhelping our community and economy through this challenging period. We willcontinue to work with SMEEU, employers, the dormitory operator and the MWs tocontinue to resolve any lingering issues at Jalan Tukang Dormitory in thecoming days. We will also continue our sensing and monitoring effort on theground for emerging issues amongst other MW communities, and work with MOM andstakeholders to provide prompt and responsive assistance. In this regard, weurge all MWs who have any concerns or issues, or who require any kind ofassistance, to not hesitate, and reach out to us via our 24-hour helpline at6536 2692.
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Yeo Guat Kwang
Chairman
Migrant Workers’ Centre


新加坡眼编辑在此~
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发表于 2021-10-19 21:43:12 来自手机 | 显示全部楼层
谢谢分享


中文译文
由 MWC 和造船与海洋工程雇员工会 (SMEEU) 的工作人员组成的团队于 2021 年 10 月 15 日上周五获得当局批准前往 Westlite JalanTukang 宿舍进行访问。  10 月 13 日的居民正在得到解决,并检查他们的身体和情绪状态,并在必要时帮助他们解决他们可能遇到的任何其他挥之不去的或新的就业或福祉相关问题。 尽管在前两天有大量居民搬离宿舍,并且许多剩余居民在访问时尚未下班,但该团队仍然能够与近200名农民工(MW)进行接触 访问期间。
Covid 病例转移延迟
通过与我们交谈的 MW 的对话,我们了解到他们对新实施的安全管理措施 (SMM) 和 Covid-19 测试和隔离协议的大部分担忧已在当地媒体报道他们的困境后的一天内得到解决(10 月 14 日)  )。 直到前一天,我们了解到新的检测和隔离协议的推出存在一些混乱,再加上转移到医疗机构的过程中面临的物流和资源挑战,以及居民感染率意外飙升,搬迁出现延误 异地护理和康复设施的 Covid 阳性病例。  MW证实,当局已通过与宿舍经营者和雇主合作,纠正延误,使宿舍恢复秩序和稳定,从而迅速解决了情况。 他们还告诉我们,自从进行了改进后,Covid 阳性病例的转移过程变得更加及时,他们希望更加顺畅的过程能够继续下去。
在与工作人员的交谈中,我们还发现其中一些人不了解新 SMM、测试和隔离协议背后的原因和策略,这可能导致 10 月 13 日之前的混乱和混乱。我们已将此反馈给 MOM,并正在 紧急与他们合作,通过我们的 MWC 大使网络(由同一工作场所和生活场所的资深 MW 组成)和社交媒体渠道,以视频和印刷形式推出新开发的教育材料,并翻译成母语 . 通过大使和我们与 MW 的各种沟通渠道,包括我们的 24 小时帮助热线,我们还将监控新协议的实施情况,并将立即发现任何其他违规或延误,以供 MOM 关注。
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餐饮的数量、偏好和及时性
从我们访问期间与 MW 的接触来看,我们无法遇到任何声称食物变质或含有网上流传的昆虫的人。 尽管如此,我们了解到当局仍在调查此事。 与我们交谈的许多 MW 确实向我们反映,在 10 月 13 日之前向他们提供的膳食的及时性和数量有时存在问题,而当局和雇主采取的新控制措施确保了这些问题从那时起得到纠正。
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特别是,我们还从 MWswe 的谈话中了解到,可以做更多的事情来满足工人的口味和饮食偏好,尤其是来自中国的工人。 由于来自中国的 MWs 根据他们来自哪里有广泛的饮食偏好,有时需要时间才能达到他们的最佳餐饮安排,虽然我们向工人解释了这一点,但我们明确告诉他们,这是一项努力 雇主必须做对。 我们向中国 MW 重申,他们的雇主已承诺投入更多注意力和资源尽快制定出最佳的饮食偏好解决方案,并向他们保证我们也会继续关注这方面的进展。
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我们的谈话还提出了与中国 MW 的食品供应相关的一个重要方面。 我们被告知,直到 10 月 13 日的前一周,他们已经可以在网上购买更熟悉的中国杂货、杂货和口粮,这些杂货在宿舍的现场小超市中是无法买到的,这些杂货将在宿舍交付给他们。 结果,他们中的许多人能够自助,用更熟悉的饮食选择来补充他们的膳食。  MW 解释说,这些运送到宿舍的货物在一周前就停止了,停止了这种自助选择,并加剧了不太理想的餐饮情况。 为了给这些MWs提供快捷方便的救济,我们向雇主和宿舍管理人员反映,重新开始送货到宿舍,我们理解宿舍居民对这项额外服务的回报表示感谢
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提出的其他问题
我们的参与还引起了一些 MW 对工作场所环境的担忧。 我们记录了这些担忧,并与 SMEEU 一起将它们反馈给雇主,以便采取措施为所有员工创造一个更安全、更有利的工作环境。 我们了解到雇主正在采取一些措施来回应我们的反馈。 与我们向各个利益相关者提供的其他反馈一样,我们还将继续监控这些新措施,以及 MW 的情绪和状况作为回应。
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好心人的捐款
MWC感谢所有通过我们的协调挺身而出向Jalan Tukang宿舍的MW们捐赠生活用品的福利和企业组织,也感谢公众对这群MW的关心和关心。 观察居民的情绪和情况,并直接与他们接触,我们可以更新情况已经稳定,工人的主要问题也已经得到解决或正在得到纠正。 希望仍然为支持有需要或陷入困境的移民工人做出贡献的好心人,请通过以下链接 onGiving.sg - https://www.giving.sg/mwaf 继续这样做。
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结论
虽然我们整个社区继续在日常生活和工作中应对大流行的变化,但 MWC 希望重申,不应让我们为所有 MW 提供的关怀、福祉和尊严包含在内。 我们想提醒所有利益相关者,他们应该最大程度地关注照顾所有 MW 的需求,尤其是因为他们在帮助我们的社区和经济度过这个充满挑战的时期方面发挥了关键作用。 我们将继续与SMEEU、雇主、宿舍经营者和MWs 合作,在未来几天继续解决Jalan Tukang Dormitory 任何挥之不去的问题。 我们还将继续对其他 MW 社区中新出现的问题进行实地感知和监测,并与 MOM 和利益相关者合作,提供及时和响应迅速的援助。 在这方面,我们敦促所有有任何顾虑或问题或需要任何形式帮助的 MWs 不要犹豫,并通过我们的 24 小时帮助热线 6536 2692 与我们联系。
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杨国光
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农民工中心
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发表于 2021-10-19 21:47:28 来自手机 | 显示全部楼层
喜欢~,下次有这样的好内容,记得分享哦来自: Android客户端
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发表于 2021-10-19 21:56:59 来自手机 | 显示全部楼层
雇主是SembCorp,正常发挥。垃圾公司。
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发表于 2021-10-19 21:57:27 来自手机 | 显示全部楼层
果然,会哭的孩子有奶吃
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发表于 2021-10-19 21:58:59 来自手机 | 显示全部楼层
duo8668 发表于 2021-10-19 21:56
雇主是SembCorp,正常发挥。垃圾公司。

那大士兴科海事呢
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发表于 2021-10-19 22:00:00 来自手机 | 显示全部楼层
访问中,有许多客工都向我们表示,希望饭菜能够更符合他们的口味与饮食偏好。尤其是来自中国的客工们。由于中国的客工们都来自不同的省份,有着不同的饮食习惯,因此为他们安排符合口味的饮食可能需要更长一点的时间。能找的到这么多厨师吗?
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发表于 2021-10-19 22:05:36 来自手机 | 显示全部楼层
不知道哪个公司雇主一天三顿饭给他们吃六块钱的标准,一开始说一天有一百五十个人吃饭,做了一个月一天只有30份,三顿饭六块钱吃什么
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发表于 2021-10-19 22:06:30 来自手机 | 显示全部楼层
喜欢~,下次有这样的好内容,记得分享哦来自: iPhone客户端
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发表于 2021-10-19 22:08:23 来自手机 | 显示全部楼层
小小打工仔 发表于 2021-10-19 22:00
访问中,有许多客工都向我们表示,希望饭菜能够更符合他们的口味与饮食偏好。尤其是来自中国的客工们。由于 ...

所以才说希望啊,这个真的满足不了,我住社区想吃自己喜欢的只能自己操刀
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